9 ways metrics can turn HR into a
strategic resource. Really.
By Mark Feffer
B YOND TH NUMB RS
“The story of why a company is performing as it is isn’t going to
come from HR data. Period. Full stop.”
That’s an odd statement from someone who makes his living
studying the impact of HR and human capital metrics, among
other things. But data science can be a strange business—and
Alec Levenson, senior research scientist at the University of
Southern California’s Center for Effective Organizations, says
one of the most important things HR professionals should under-
stand about HR data is its limitations.
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