When people do speak up, thank them for their contributions. And use their ideas, she says.
6. Keep a written record. Posting the meeting agenda
and taking notes that everyone can access will help keep
In a recent survey of 1,009 workers in office environments, workers cited the following meeting problems:
Source: Accountemps survey, July 2018.
Starts or ends late
Unnecessary (could have
been handled by e-mail)
Too much or not enough
Attendees distracted (using
Attendees interrupt each other
Not sticking to an agenda
when one is provided
participants on track. Unfortunately, many organizations fail to do so, Keith says. The written record ensures
that faulty memories or di;ering interpretations don’t
lead people down the wrong path. Are the notes detailed
enough to allow you to tackle the action items days later?
Are the deadlines reasonable? Be realistic. It doesn’t help
the team to accept a giant list of action items that it likely
can’t complete, she says.
7. Follow up. What percentage of the action items get
completed by the deadlines? If you don’t achieve 85 percent, participants’ sense of e;ectiveness breaks down and
they may disengage, Axtell says. Most groups complete
just 50 percent to 60 percent.
“Whether you pay attention to them or not, meetings are in fact where your teams and your people are
learning how they should behave and what they should
be doing,” Keith says. “So identify the specific types of
meetings your organization needs to run. Find great
examples of how to run those meetings. You shouldn’t
have to invent it. And set up a system that people can
use successfully to become the organization that you
want to become.”
Dori Meinert is senior writer/editor for HR Magazine.
Bring SHRM Onsite
WHY TRAIN YOUR TEAM WITH SHRM?
FOR ALL TEAMS
2018 SHRM Organizational Training & Development
BUILD COMPETENCIES. ESTABLISH CREDIBILITY.
ADVANCE YOUR TEAM’S PERFORMANCE.